Would be four stars if the staff wasn’t so rude and they didn’t tack on extra fees.
I'd give it a 3.5.
The gym is not located inside the hotel, but it is nearby and I really like the facility.
There is a microwave and mini-fridge in the room (a big plus). The downside it that there is not an elevator or a laundry facility on the premise. Other than that, it's an affordable hotel at a good price.
It's clean, the staff is professional, the room is comfortable and they have a partnership with a gym.
Room was alright, but it smelled like mildew. The staff at the desk was very rude. I tried to cancel, but they wouldn’t let us cancel. I booked through Priceline and there wasn’t anything on there about pet fees, simply that it was a pet friendly hotel. We were charged $16.20 a night extra for having a dog that remained in its carrier and was quiet.
Ken is rude and very inpatient! If we choose not to stay at this motel it will be due Ken's attitude & bad customer service. We asked him to be patient with us & he was everything but.... the gal that checked us in the day before was extremely polite & accommodating, & had great customer service.
EDIT: originally I gave two stars for the rude staff and management, but they pushed it even farther. When they put the receipt under the door they highlighted a section about how “Fees may be applicable.” I did not book this hotel through Choice Hotels/Quality Inn’s website. Pet fees were not explicitly stated anywhere on Priceline. The manager called to ask about my complaint and kept saying that all hotels in Wisconsin that allow pets charge a fee, which is patently false.
Clean, nice breakfast selection with fresh fruits and hot options. Very clean room, no weird smells, a great deal! We stayed one night, in late, out early. Perfect for us.
Good deal for the price. Area is a less expensive alternative to Lacrosse. Room clean, no weird smells. Easy Walk to Culvers 2 doors down. Did not have breakfast but the coffee machine made terrible coffee (mostly water). Nothing extravagant but the hotel seems well maintained.
Quality Inn is a US Lodging based in Tomah, Wisconsin. Quality Inn is located at 305 Wittig Rd, Tomah, WI 54660, USA.
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